Ever had a technical query about your iPod? Look no further than the Square iPod troubleshooting manual!
First Things First
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Make sure you have the latest version of iTunes on your machine.
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Always keep your iPod software up to date.
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The machine you are using must meet the system requirements for the iPod.
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Make sure the battery on your iPod is fully charged.
If you have completed the points above and are still having problems then attempt all of the below:-
Reset, Retry, Restart, Restore
Important: When you rest your iPod some customised settings will be lost. However all music and files will be backed up.
